Faq

Here is a list of common questions that our clients ask us. If you need more information don’t hesitate to get in touch with us.

How do I obtain a quotation?

Our process begins with an initial consultation, where we will aim to learn more about you, your space and your desired results. This gives us an opportunity to provide recommendations and to establish a clear and concise scope of work as well as a target project budget.

What happens after we have reviewed the quote and would like to move forward?

Following an approved estimate, a pre-construction meeting/consultation will be arranged. We are there to offer consulting in every aspect of your project, whether it is selecting the right wall colour to compliment your décor or helping to select tile and flooring options.

How long will my renovation take to complete?

Each project is unique and so timelines may vary, depending of full scope of work. Following quotation, an estimated timeframe can be provided, in order to help plan and prepare. A Project itinerary is provided prior to starting, to ensure that any information pertaining to scheduling is provided.

Do we have to buy anything prior to the renovation?

Your personalized quotation will have an allowance in place, for all materials required. Whether it is flooring, mouldings, cabinetry or plumbing fixtures. We have a variety of suppliers and contacts that we work with, that you are welcome to browse and shop with to make a selection. In the event that you choose to purchase something on your own, we will simply deduct the value of that allowance from the invoice total.

If I have someone who can complete ______________ for me, would you be open to that?

We are always open to the idea of working with other skilled and reputable companies and individuals and welcome the opportunity. We also appreciate the potential cost savings that this designation may provide to you. That said, anytime a specific task is delegated to an individual from outside of our current business roster, we can potentially lose control of scheduling, which in turn can cause delays. We assess these circumstances on an individual basis and move forward accordingly.

Can we pass your information along to _____________?

Absolutely! We value and appreciate all referrals

How much should I budget for my renovation project?

Each home renovations is unique and estimating can be a complex process. Pricing can fluctuate due to the existing structure, the size of the job, and the wants and needs of the client. All of our quotes are considered to be “all inclusive,” which means they will provide you with an estimated cost for labour and materials, allowances for items such as plumbing fixtures, flooring, counter tops, etc and include a contingency fee, for any changes to the scope of unforeseen circumstances that may arise after work has started. All of this is done in an effort to help create a working budget for your project and set a realistic expectation for the project cost.

Do You Have Any Questions?